Ordering, Payment and Postage Information
Retail Orders
In the retail store, seeds are sold in small packets. Please refer to our Retail Seed List for information.
- Navigation: Seed names on the list are clickable and take you directly to the product page.
- Search: Alternatively, use the search bar to find specific items.
To Order:
- Selection: Once you have finished adding items to your cart, proceed to checkout.
- Confirmation: Confirm your shipping information and pay for your order.
- Follow-up: An email will be sent to confirm receipt of your order.
- Dispatch: Your order will be filled and posted within 1–3 working days.
- Tracking: We offer tracking for peace of mind, as Australia Post occasionally experiences delays.
- Free Shipping: For retail orders over $50.00, postage is free and includes tracking.
- Note: All retail prices and postage rates include GST. A full tax invoice will be provided with your order.
Wholesale Orders
In the wholesale store, seeds are sold by weight (kilograms – kg, grams – g) or by the 1000-seed unit (M). Please refer to our Wholesale Seed List for information.
To Order:
- Enquiries: Email us regarding seed availability and desired quantities.
- Verification: We will confirm stock levels, sourcing options, or seasonal availability timeframes.
- Quoting: We provide a quote for the seeds, but postage must be calculated once the total weight is confirmed.
- Invoicing: Once your order is placed via email or phone, we weigh and package your seeds. Your final invoice, including calculated shipping, will be sent to you within 1–2 days.
- Freshness: We often harvest fresh to order to ensure the best possible viability.
- Backorders: If a seed is unavailable, we will place your enquiry on our backorder list and contact you when it is due to be harvested.
- Note: Wholesale prices and postage rates are provided as a base price and exclude GST. 10% GST will be added to your final invoice for domestic orders.
International Orders
We welcome international enquiries; however, please note that most international orders require a Phytosanitary Certificate to comply with biosecurity regulations.
- Procedure: Please email us to organise a formal inspection and to discuss the specific import requirements for your country.
- Shipping: International freight is extra and will be quoted once the inspection and destination details are confirmed.
- Tax: Orders shipped to addresses outside of Australia are GST-exempt.
Payment
Currency: All payments are processed in Australian Dollars (AUD).
Methods: We accept PayPal, Credit Cards, and Direct Debit (Bank Transfer).
