Ordering, Payment and Postage Information
Retail Orders
Our retail seeds are available in convenient packets through our online seed shop. Browse our Retail Seed List and click on a seed name to visit its product page, or use the website search bar to find a particular plant.
How to Order:
- Add your chosen seed packets to your cart.
- Proceed to checkout and enter your delivery details.
- Select your preferred postage option and complete payment.
- You’ll receive an email confirming your order.
Postage and Delivery:
We aim to pack and dispatch retail orders within 1–3 working days.
- Economy Shipping – Untracked: $4.95 — Our budget-friendly postage option without tracking. Delivery times may vary, and tracking updates are not available.
- Standard Shipping with Tracking: $10.00 — Includes tracking so you can follow your delivery through Australia Post.
- Free Domestic Shipping with Tracking: Available on retail orders of $50 or more. This option is automatically applied at checkout.
- GST: All retail prices and postage charges include GST. A tax invoice is provided with your order.
Wholesale Orders
Wholesale seeds are sold by weight (kilograms – kg, grams – g) or by the 1,000-seed unit (M). Please refer to our Wholesale Seed List for information.
How to Order:
- Enquiries: Email us with your required seed varieties and quantities.
- Availability: We will confirm stock levels, sourcing options or seasonal availability.
- Quotations: We provide a quote for the seeds. Freight is calculated separately once the order details and weight are confirmed.
- Invoicing: Once your order is confirmed, we weigh and package your seeds and provide a final invoice, including freight charges.
- Freshness: We often harvest fresh to order to ensure the best possible viability.
- Backorders: If a seed is unavailable, we can record your enquiry and contact you when it becomes available.
- GST: Wholesale prices and freight charges are quoted excluding GST. GST is added to domestic invoices where applicable.
International Orders
We welcome international enquiries. International seed shipments may require a Phytosanitary Certificate and other documentation to meet the importing country’s biosecurity requirements.
- Enquiries: Please email us with the species, quantities and destination country so we can discuss import requirements and availability.
- Inspection and Documentation: Where required, we can discuss arrangements for official inspection and phytosanitary certification.
- Shipping: International freight and any applicable inspection or documentation costs are quoted separately.
- GST: Eligible export orders are GST-free in accordance with Australian tax requirements.
Payment
Currency: All payments are processed in Australian Dollars (AUD).
- Retail Online Orders: We accept PayPal and credit card payments through our online checkout.
- Manually Invoiced Retail Orders: Direct bank transfer is available when we issue a manual invoice. Payment details are provided on the invoice.
- Wholesale Orders: Wholesale orders are invoiced directly, with payment by bank transfer using the details provided on the invoice.
